Business Terms
Business Services Terms and Conditions
These terms govern paid business-to-business services supplied through ViewMonaco, including paid business plans, profile upgrades, advertising placements, sponsored visibility, event promotion and related commercial services. All prices exclude VAT unless expressly stated otherwise.Version: 1.3
Last updated: 3 August 2026
Applies to: Business clients only
Important notice: B2B services only
ViewMonaco supplies paid services exclusively to businesses, companies, sole traders, self-employed professionals, venues, agencies, event organisers, advertisers and other organisations acting for purposes connected with their commercial or professional activity. Consumers and individuals purchasing for personal, family or household purposes are not eligible to purchase paid ViewMonaco services. Unless expressly stated otherwise, all prices exclude VAT and other applicable taxes.Translation notice
These Business Terms were originally drafted in English. Any translated version is provided for convenience only and may contain errors, omissions, mistranslations or differences in meaning. Before purchasing or using a paid Service, the Client must review the original English version. In the event of any discrepancy, ambiguity or inconsistency, the English version shall prevail to the fullest extent permitted by applicable law.For business clients only
These terms apply when an eligible business client purchases a paid ViewMonaco service, accepts a quotation, completes an online order, approves a service proposal or confirms a commercial service in writing.Prices exclude VAT
Prices displayed or communicated for paid services are net business prices. VAT is added or accounted for under the applicable reverse-charge or autoliquidation mechanism, depending on the Client’s verified tax status.1. Service provider
ViewMonaco- Operated by: Webservice Group S.r.l.
- Registered Address: Piazza IV Novembre, 4 – 20124 – Milano – Italia
- VAT number: IT09751900961
- Website: www.viewmonaco.com
- Email: [email protected]
- Certified Email (REM / PEC): [email protected]
2. Scope of these terms
These terms regulate the purchase and supply of paid business services offered by ViewMonaco exclusively on a business-to-business basis. They apply to any order, quotation, proposal, payment link, invoice, subscription, written confirmation or digital checkout relating to ViewMonaco business services, unless a separate written agreement signed by both parties expressly provides otherwise. By accepting a quotation, completing an online payment, approving a service order, signing a proposal, using a payment link or confirming a service by email or other written communication, the Client accepts these terms and confirms that it is acting solely for purposes connected with its business or professional activity. Consumers and individuals acting for personal, family or household purposes may use the public areas of ViewMonaco subject to the general Terms of Use, but they are not eligible to purchase the paid services governed by these Business Terms.3. Language, translations and controlling version
These Business Terms, the related contractual information and any Order issued by ViewMonaco or Webservice Group S.r.l. are originally drafted in English. The English version is the official, authoritative and controlling version. ViewMonaco may make these Business Terms, the website, pricing pages, subscription plans, business profiles, advertising information, account interfaces, Orders or other business-related content available in additional languages through automated, machine-assisted or third-party translation technologies. Translated versions are provided solely for convenience and do not constitute independently negotiated or separately authoritative contractual versions. Automated or machine-assisted translations may contain errors, omissions, mistranslations, technical inaccuracies, formatting defects or differences in meaning or interpretation. The Client is responsible for reviewing and understanding the original English version before:- purchasing or renewing a paid plan or subscription;
- submitting or claiming a business profile;
- ordering advertising, sponsored visibility, event promotion or another commercial Service;
- accepting a quotation, proposal, payment link, invoice, checkout page or Order;
- entering into any commercial relationship with ViewMonaco or Webservice Group S.r.l.
4. Definitions
For the purpose of these terms:- Client means an eligible company, business, sole trader, self-employed professional, venue, advertiser, agency, event organiser, association, public body or other organisation purchasing a paid service in the course of its business or professional activity. “Client” does not include a consumer.
- Consumer means an individual acting for purposes outside that individual’s trade, business, craft or profession.
- Service means any paid business service supplied by ViewMonaco.
- Order means a quotation, payment link, invoice, proposal, checkout page, signed document or written confirmation describing the selected service.
- Client Materials means texts, images, videos, logos, trademarks, business information, event details, links, promotional claims and any other content supplied by the Client.
- Publication means the display, listing, promotion, advertising or inclusion of Client Materials on ViewMonaco or on related channels.
- VAT means value added tax or any equivalent indirect tax applicable to the transaction.
5. Services covered
These terms may apply to, without limitation, the following ViewMonaco business services:| Service type | Description |
|---|---|
| Paid business plans and profile upgrades | Basic, Premium or other paid plans providing enhanced profile management, visibility, additional business information, links, badges, appointment tools or other features described in the relevant Order or pricing page. |
| Advertising placements | Banner placements, sponsored areas, homepage visibility, category visibility or other paid advertising spaces. |
| Sponsored articles | Sponsored editorial or promotional content published on ViewMonaco, subject to review and approval. |
| Newsletter sponsorship | Promotional visibility within ViewMonaco newsletter communications, where available. |
| Event promotion | Enhanced visibility for events, event listings, dedicated event pages, promotional placements or event-related campaigns. |
| Social media packages | Creation, adaptation, scheduling or publication of promotional content on ViewMonaco social media channels, according to the purchased package. |
| Ticketing or commission-based services | Services connected to event ticketing, reservations, leads, bookings or commissions, only where expressly agreed in a specific written Order or agreement. |
Claiming a business profile and purchasing a paid plan are separate processes. Approval of a claim confirms who is authorised to manage a listing but does not automatically activate, include or guarantee any paid plan or commercial feature.
6. Orders and acceptance
A service is considered ordered and accepted when the Client performs one or more of the following actions:- signs a quotation, proposal or order form;
- accepts an online payment link or checkout page;
- pays an invoice, payment request or subscription;
- confirms the service by email or other written communication;
- provides written approval to proceed with the service.
- the purchase is made exclusively for purposes connected with the Client’s business or professional activity;
- the Client is not acting as a consumer;
- the person placing the Order has authority to represent and legally bind the Client;
- all legal, billing and tax information supplied is complete, accurate and current.
If there is a conflict between these terms and a specific Order signed or expressly accepted by both parties, the specific Order prevails only for the conflicting provisions.
7. Client eligibility and B2B status
ViewMonaco’s paid plans, subscriptions, advertising services, promotional services and other paid features are supplied exclusively on a business-to-business basis. To purchase or use a paid Service, the Client must be a company, sole trader, self-employed professional, association, public body or other organisation acting in the course of its commercial, entrepreneurial, craft, institutional or professional activity. The Services are not offered to consumers or to individuals purchasing for personal, family or household purposes. The Client represents and warrants that:- it is acting solely for purposes connected with its business or professional activity;
- the person placing the Order is authorised to represent and legally bind the Client;
- it is legally entitled to conduct the activities it promotes;
- it holds and maintains any registration, licence, authorisation, permit, insurance cover or professional qualification required by applicable law;
- its legal name, business address, registration details, VAT identification number or equivalent tax information are complete, accurate and current.
8. Prices, VAT, invoices and payments
All prices displayed, quoted or communicated by ViewMonaco are expressed in euros, are intended exclusively for business Clients and exclude VAT and any other applicable taxes, duties or public charges, unless expressly stated otherwise. The total amount payable and the applicable tax treatment are determined according to the Client’s status, place of establishment, billing information, VAT identification number or equivalent tax details, the nature of the Service and the law in force at the time of the transaction. VAT may:- be added to the price and charged by ViewMonaco where required by law; or
- be accounted for directly by the Client under the applicable reverse-charge or autoliquidation mechanism.
9. Tax status, Monaco clients and billing information
The Client must provide complete, accurate and valid legal, billing and tax information before purchasing or renewing any paid Service, including:- legal or trading name;
- registered or business address;
- country or territory of establishment;
- company registration number, where applicable;
- VAT identification number or equivalent tax number, where applicable;
- the name and role of the authorised contact person.
Example: where a Premium plan is displayed at €99.90 excluding VAT and is purchased by an eligible and verified Monegasque business for business purposes, the amount charged by ViewMonaco may be €99.90 without Italian VAT, while the Client remains responsible for any VAT accounting or autoliquidation required in its jurisdiction.
The example above is illustrative only and does not override the tax rules applicable to a specific transaction.
If the Client’s B2B or tax status cannot be verified, or if the information supplied is incomplete, inaccurate, invalid or expired, ViewMonaco may reject or suspend the transaction or apply VAT and any other taxes required by law.
ViewMonaco may issue invoices, receipts or other fiscal documents in accordance with Italian tax law and the applicable cross-border invoicing framework.
The Client must promptly notify ViewMonaco of any error or change affecting its billing or tax information and remains responsible for its own tax declarations, reverse-charge obligations, accounting entries and fiscal compliance in its place of establishment.
10. Activation and delivery of services
Unless otherwise stated in the Order, services are activated after:- receipt of payment, where advance payment is required;
- receipt of complete Client Materials;
- approval of the relevant content, where approval is required;
- completion of any technical or editorial setup required by ViewMonaco.
After completing the payment, the Client must send all required materials, information, files, images, texts, links, logos, brand assets and any other content necessary for the delivery of the purchased service to [email protected]. ViewMonaco is not required to start, activate, publish or deliver the service until all required materials have been received in complete and usable form.
Delivery times are estimates unless expressly stated as binding in the Order.
Delays caused by missing materials, incomplete information, late approvals, payment issues or third-party platforms are not attributable to ViewMonaco.
11. Client Materials
The Client is responsible for all Client Materials supplied to ViewMonaco. The Client represents and warrants that Client Materials:- are accurate, lawful and not misleading;
- do not infringe third-party rights, including copyright, trademarks, image rights or privacy rights;
- do not contain unlawful, offensive, defamatory, discriminatory, fraudulent or harmful content;
- may be used, reproduced, adapted, resized, edited and published by ViewMonaco for the purpose of providing the purchased service;
- comply with applicable advertising, consumer protection, professional licensing, regulated-activity, event, hospitality, tourism and commercial rules.
12. Editorial control and approval rights
ViewMonaco may review, edit, adapt, refuse, remove, suspend or request changes to Client Materials where reasonably necessary for editorial quality, legal compliance, platform consistency, user experience or brand standards. ViewMonaco may refuse or remove content that is, in its reasonable opinion:- inaccurate, outdated or misleading;
- inconsistent with the quality or positioning of ViewMonaco;
- unlawful, discriminatory, defamatory or offensive;
- infringing third-party rights;
- technically unsuitable or visually inadequate;
- contrary to applicable platform rules or advertising standards.
13. Prohibition of Real Estate Listings and Property Advertising
ViewMonaco is a business directory and promotional platform. It is not intended to operate as a property portal, real estate marketplace, property advertising service or intermediary in property transactions. Real estate agencies, property professionals and other Clients operating in the real estate sector may maintain or promote a general business profile on ViewMonaco, subject to these terms. However, no Client may use ViewMonaco to create, upload, submit, publish, sponsor, advertise, promote, distribute or otherwise make available any individual property listing, real estate advertisement, property offer or substantially equivalent content, regardless of the location of the property or the Client’s place of establishment. Prohibited content includes, without limitation:- offers concerning the sale, purchase, rental, subletting, seasonal letting or other disposal or occupation of a specific property;
- property-specific prices, availability, surface areas, addresses, reference numbers, descriptions, photographs, videos, floor plans or virtual tours;
- featured properties, property portfolios, property showcases, open-house promotions or similar presentations identifying or marketing specific properties;
- direct links to individual property advertisements or search-result pages primarily displaying property offers;
- property feeds, XML feeds, APIs, widgets, catalogues, automated imports or other systems designed to distribute property advertisements;
- forms, booking tools, lead-generation mechanisms or calls to action relating to a specific property;
- sponsored articles, social media content, event promotions or other paid materials whose primary purpose is to market a specific property.
Claimed, verified, upgraded or paid status does not constitute confirmation by ViewMonaco that a real estate Client holds any governmental authorisation, professional licence, mandate, insurance, financial guarantee or other regulatory qualification. The Client remains solely responsible for its professional activities and compliance with all applicable laws and regulations.
ViewMonaco may determine, in its reasonable discretion, whether content falls within this prohibition and may reject, remove or disable such content immediately, suspend or terminate the relevant service or account, and refuse publication without prior notice. No refund, credit or compensation is due where a service is refused, suspended or terminated because the Client submitted or attempted to publish prohibited property content.
The Client shall indemnify and hold harmless ViewMonaco and Webservice Group S.r.l. from claims, investigations, penalties, sanctions, losses, liabilities, damages, costs and reasonable legal expenses arising from or connected with prohibited property content, the Client’s real estate activities, any false or misleading regulatory representation, or any breach of this section.
No property-listing or property-advertising service is currently offered by ViewMonaco. Any future service of that nature would require separate written terms expressly issued by ViewMonaco.
14. No guarantee of commercial results
ViewMonaco provides visibility, publication, promotional, advertising, editorial, listing or related business services. Unless expressly agreed in writing, ViewMonaco does not guarantee:- a specific number of views, clicks, impressions, bookings, calls, leads, sales, reservations or event attendees;
- a specific ranking position or permanent placement;
- a specific commercial, financial or reputational result;
- exclusive visibility in any category, area or page;
- continuous availability of a specific layout, format, module or advertising position.
The Client acknowledges that online visibility and user behaviour may depend on external factors outside ViewMonaco’s control, including seasonality, market demand, search engines, social platforms, technical issues, user preferences and third-party algorithms.
15. Duration, renewal and expiry
The duration of each service is specified in the relevant Order. Unless the Order expressly states otherwise, services do not renew automatically and expire at the end of the purchased period. Where a recurring subscription, automatic renewal or monthly plan is expressly selected by the Client, the service renews according to the renewal terms shown in the Order, checkout page, invoice, subscription page or written confirmation. The Client is responsible for cancelling recurring services according to the cancellation procedure indicated in the relevant Order or payment platform.16. Changes to services and platform
ViewMonaco may update, modify, redesign or reorganise the website, categories, layouts, advertising spaces, modules, listing formats, editorial sections, technical infrastructure or related services. Where a purchased placement or format is modified, ViewMonaco will make reasonable efforts to provide an equivalent or comparable service, taking into account the original Order. ViewMonaco is not required to preserve a specific website design, technical feature, page structure, widget, ranking order or advertising format indefinitely.17. Suspension and termination
ViewMonaco may suspend or terminate a service, in whole or in part, where:- the Client fails to pay amounts due;
- the Client provides false, misleading, unlawful or incomplete information;
- Client Materials infringe third-party rights or applicable law;
- the Client uses the service for unlawful, deceptive, harmful or reputationally damaging purposes;
- the Client breaches these terms, including the prohibition on real estate listings and property advertising, or the relevant Order;
- suspension is required for technical, legal, security or compliance reasons.
18. Cancellation and refunds
Because the Services are supplied exclusively on a B2B basis, no statutory consumer withdrawal right applies to an eligible Client acting in the course of its business or professional activity. Unless otherwise stated in the relevant Order, payments for business Services are non-refundable once the Service has been activated, published, scheduled, produced, reserved, configured or otherwise started. If the Client cancels a Service before activation and before ViewMonaco has incurred production, setup, design, editorial, advertising or third-party costs, ViewMonaco may, at its discretion, offer a refund, partial refund, credit or alternative Service. No refund is due where cancellation, refusal, suspension or termination results from:- the Client’s breach of these terms or the relevant Order;
- missing, incomplete or late Client Materials;
- late approval or a change in the Client’s strategy;
- a change of ownership, management or authorised representative;
- event cancellation or changes attributable to the Client or a third party;
- lack of expected commercial results;
- third-party platform limitations;
- false, incomplete or unverifiable B2B, billing or tax information.
19. Third-party platforms and services
Some services may depend on third-party platforms, tools or providers, including payment processors, hosting providers, email platforms, analytics tools, social networks, search engines, map services, ticketing tools or advertising networks. ViewMonaco is not responsible for interruptions, policy changes, account restrictions, algorithm changes, technical failures, delays, data limitations or service changes caused by third-party platforms. Where third-party rules apply, the Client must comply with them.20. Intellectual property
ViewMonaco, its website structure, design elements, editorial formats, texts created by ViewMonaco, graphics, layouts, brand elements, databases, software configurations, processes and know-how remain the property of ViewMonaco or its licensors. Unless otherwise agreed in writing, the Client does not acquire ownership of ViewMonaco materials, website pages, design formats, advertising templates, editorial structures or technical assets. The Client retains ownership of Client Materials, subject to the licence granted to ViewMonaco for the supply and promotion of the purchased services.21. Data protection
Personal data is processed according to the ViewMonaco Privacy Policy and applicable data protection rules. Where the Client provides personal data of employees, representatives, customers, guests, attendees, artists, suppliers or other third parties, the Client confirms that it has the necessary authority and legal basis to provide such data to ViewMonaco. The Client must not send unnecessary sensitive information or personal data that is not required for the provision of the service. For privacy information, please refer to the Privacy Policy.22. Confidentiality
Each party agrees to keep confidential any non-public commercial, technical, financial or strategic information received from the other party in connection with the service. Confidentiality does not apply to information that is publicly available, independently developed, already known, lawfully received from third parties or required to be disclosed by law, authority or court order.23. Limitation of liability
To the maximum extent permitted by applicable law, ViewMonaco shall not be liable for indirect, incidental, special, consequential or punitive damages, including loss of profit, loss of revenue, loss of business, loss of opportunity, loss of reputation, loss of data or loss of expected results. Unless otherwise required by mandatory law, ViewMonaco’s total liability for any claim connected with a service shall not exceed the amount actually paid by the Client for the specific service giving rise to the claim during the twelve months preceding the event. Nothing in these terms excludes or limits liability where such exclusion or limitation is not permitted by applicable law.24. Force majeure
ViewMonaco is not responsible for failure or delay in performance caused by events beyond its reasonable control, including technical failures, hosting outages, cyberattacks, internet disruptions, platform restrictions, strikes, acts of authorities, regulatory changes, natural events, war, terrorism, epidemics, energy interruptions or other force majeure events. In such cases, ViewMonaco may suspend, delay, adapt or reschedule the affected service where reasonably necessary.25. Communications
Communications relating to business services may be sent by email, payment platform notifications, electronic signature platforms, invoice systems, support tickets or other written channels agreed between the parties. The Client must ensure that the contact details provided to ViewMonaco remain accurate and monitored. Notices to ViewMonaco should be sent to [email protected], unless another address is specified in the relevant Order.26. Governing law and jurisdiction
These terms, each Order and the contractual relationship between ViewMonaco and the Client are governed by Italian law. As the Services are offered exclusively to business Clients and not to consumers, any dispute relating to these terms, an Order or a Service supplied by ViewMonaco shall be submitted to the exclusive jurisdiction of the competent courts of Milan, Italy, unless a different forum is required by mandatory applicable law.27. Specific approval of selected clauses
Where required by applicable law, by accepting the Order, completing payment, signing the proposal or confirming the Service in writing, the Client specifically approves the following clauses:- 3. Language, translations and controlling version;
- 6. Orders and acceptance;
- 7. Client eligibility and B2B status;
- 8. Prices, VAT, invoices and payments;
- 9. Tax status, Monaco clients and billing information;
- 10. Activation and delivery of services;
- 12. Editorial control and approval rights;
- 13. Prohibition of Real Estate Listings and Property Advertising;
- 14. No guarantee of commercial results;
- 15. Duration, renewal and expiry;
- 16. Changes to services and platform;
- 17. Suspension and termination;
- 18. Cancellation and refunds;
- 19. Third-party platforms and services;
- 23. Limitation of liability;
- 24. Force majeure;
- 26. Governing law and jurisdiction.
28. Changes to these terms
ViewMonaco may update these terms from time to time. The version applicable to a service is the version available or referred to at the time the Client accepts the relevant Order, unless a later version is expressly accepted by the Client. Material changes to active recurring services may be communicated to the Client by email, invoice notice, account notice or other written communication.29. Contact
For questions about ViewMonaco business services, orders, invoices or commercial partnerships, please contact:- General enquiries: [email protected]
- Business services and paid orders: [email protected]
- Events: [email protected]
- Editorial: [email protected]
- Website support: [email protected]
- Legal: [email protected]
Automatic translation
This page was translated automatically and may
contain inaccuracies or formatting issues.
The original English version prevails.