Business Terms
Business Services Terms and Conditions
These terms govern paid business services supplied through ViewMonaco, including business profile upgrades, advertising placements, sponsored visibility, event promotion and related commercial services.Version: 1.0
Last updated: 2 July 2026
Applies to: Business clients only
Important notice
These Business Services Terms and Conditions apply only to businesses, professionals, companies, venues, agencies, event organisers, advertisers and other commercial clients purchasing paid services from ViewMonaco. They are separate from the general Terms of Use applicable to visitors and users of the website.For business clients
These terms apply when a client purchases a paid ViewMonaco service, accepts a quotation, pays an online order, approves a service proposal or confirms a business service in writing.For website users
General website browsing, account use, content access, newsletter registration and non-commercial use of ViewMonaco remain governed by the general Terms of Use and Privacy Policy.1. Service provider
ViewMonaco- Operated by: Webservice Group S.r.l.
- Registered Address: Piazza IV Novembre, 4 – 20124 – Milano – Italia
- VAT number: IT09751900961
- Website: www.viewmonaco.com
- Email: info@viewmonaco.com
- Certified Email (REM / PEC): pec@webservicegroup.it
2. Scope of these terms
These terms regulate the purchase and supply of paid business services offered by ViewMonaco to commercial clients. They apply to any order, quotation, proposal, payment link, invoice, subscription, written confirmation or digital checkout relating to ViewMonaco business services, unless a separate written agreement signed by both parties expressly provides otherwise. By accepting a quotation, completing an online payment, approving a service order, signing a proposal, using a payment link or confirming a service by email or other written communication, the client accepts these terms.3. Definitions
For the purpose of these terms:- Client means the business, company, venue, professional, advertiser, agency or event organiser purchasing a paid service.
- Service means any paid business service supplied by ViewMonaco.
- Order means a quotation, payment link, invoice, proposal, checkout page, signed document or written confirmation describing the selected service.
- Client Materials means texts, images, videos, logos, trademarks, business information, event details, links, promotional claims and any other content supplied by the Client.
- Publication means the display, listing, promotion, advertising or inclusion of Client Materials on ViewMonaco or on related channels.
4. Services covered
These terms may apply to, without limitation, the following ViewMonaco business services:| Service type | Description |
|---|---|
| Business profile upgrades | Enhanced visibility, profile optimisation, additional content, gallery improvements, links, badges or other premium elements for a business listing. |
| Verified Listing | Paid profile status or enhanced business presentation, according to the specific package purchased by the Client. |
| Advertising placements | Banner placements, sponsored areas, homepage visibility, category visibility or other paid advertising spaces. |
| Sponsored articles | Sponsored editorial or promotional content published on ViewMonaco, subject to review and approval. |
| Newsletter sponsorship | Promotional visibility within ViewMonaco newsletter communications, where available. |
| Event promotion | Enhanced visibility for events, event listings, dedicated event pages, promotional placements or event-related campaigns. |
| Social media packages | Creation, adaptation, scheduling or publication of promotional content on ViewMonaco social media channels, according to the purchased package. |
| Ticketing or commission-based services | Services connected to event ticketing, reservations, leads, bookings or commissions, only where expressly agreed in a specific written order or agreement. |
5. Orders and acceptance
A service is considered ordered and accepted when the Client performs one or more of the following actions:- signs a quotation, proposal or order form;
- accepts an online payment link or checkout page;
- pays an invoice, payment request or subscription;
- confirms the service by email or other written communication;
- provides written approval to proceed with the service.
If there is a conflict between these terms and a specific Order signed or expressly accepted by both parties, the specific Order prevails only for the conflicting provisions.
6. Client eligibility and information
The Client confirms that it acts as a business, professional or commercial operator and not as a consumer. The Client must provide accurate and complete business information, including legal name, registered address, billing details, VAT or tax number where applicable, contact person and service-related information. ViewMonaco may request additional information where necessary for billing, verification, publication, anti-fraud checks or compliance purposes.7. Prices, invoices and payments
Prices are those indicated in the relevant Order, quotation, invoice, payment page or written proposal. Unless otherwise stated, prices are expressed in euros and exclude VAT, taxes, duties, payment processing fees or other applicable charges. Payment terms are specified in the relevant Order. Where no different payment term is stated, payment is due before activation of the service. ViewMonaco may suspend activation, publication or continuation of the service until full payment has been received. Any bank charges, currency conversion costs, payment provider fees or failed payment charges are borne by the Client, unless otherwise agreed in writing.8. Taxes and billing
The Client is responsible for providing correct billing and tax information. Taxes, VAT treatment, reverse charge mechanisms, non-taxable provisions or other fiscal references will be applied according to the applicable law and the information supplied by the Client. ViewMonaco may issue invoices, payment receipts or fiscal documents according to Italian tax rules and the applicable cross-border billing framework. The Client must promptly notify ViewMonaco of any error in billing information or invoice data.9. Activation and delivery of services
Unless otherwise stated in the Order, services are activated after:- receipt of payment, where advance payment is required;
- receipt of complete Client Materials;
- approval of the relevant content, where approval is required;
- completion of any technical or editorial setup required by ViewMonaco.
After completing the payment, the Client must send all required materials, information, files, images, texts, links, logos, brand assets and any other content necessary for the delivery of the purchased service to business@viewmonaco.com. ViewMonaco is not required to start, activate, publish or deliver the service until all required materials have been received in complete and usable form.
10. Client Materials
The Client is responsible for all Client Materials supplied to ViewMonaco. The Client represents and warrants that Client Materials:- are accurate, lawful and not misleading;
- do not infringe third-party rights, including copyright, trademarks, image rights or privacy rights;
- do not contain unlawful, offensive, defamatory, discriminatory, fraudulent or harmful content;
- may be used, reproduced, adapted, resized, edited and published by ViewMonaco for the purpose of providing the purchased service;
- comply with applicable advertising, consumer protection, event, hospitality, tourism and commercial rules.
11. Editorial control and approval rights
ViewMonaco may review, edit, adapt, refuse, remove, suspend or request changes to Client Materials where reasonably necessary for editorial quality, legal compliance, platform consistency, user experience or brand standards. ViewMonaco may refuse or remove content that is, in its reasonable opinion:- inaccurate, outdated or misleading;
- inconsistent with the quality or positioning of ViewMonaco;
- unlawful, discriminatory, defamatory or offensive;
- infringing third-party rights;
- technically unsuitable or visually inadequate;
- contrary to applicable platform rules or advertising standards.
12. No guarantee of commercial results
ViewMonaco provides visibility, publication, promotional, advertising, editorial, listing or related business services. Unless expressly agreed in writing, ViewMonaco does not guarantee:- a specific number of views, clicks, impressions, bookings, calls, leads, sales, reservations or event attendees;
- a specific ranking position or permanent placement;
- a specific commercial, financial or reputational result;
- exclusive visibility in any category, area or page;
- continuous availability of a specific layout, format, module or advertising position.
The Client acknowledges that online visibility and user behaviour may depend on external factors outside ViewMonaco’s control, including seasonality, market demand, search engines, social platforms, technical issues, user preferences and third-party algorithms.
13. Duration, renewal and expiry
The duration of each service is specified in the relevant Order. Unless the Order expressly states otherwise, services do not renew automatically and expire at the end of the purchased period. Where a recurring subscription, automatic renewal or monthly plan is expressly selected by the Client, the service renews according to the renewal terms shown in the Order, checkout page, invoice, subscription page or written confirmation. The Client is responsible for cancelling recurring services according to the cancellation procedure indicated in the relevant Order or payment platform.14. Changes to services and platform
ViewMonaco may update, modify, redesign or reorganise the website, categories, layouts, advertising spaces, modules, listing formats, editorial sections, technical infrastructure or related services. Where a purchased placement or format is modified, ViewMonaco will make reasonable efforts to provide an equivalent or comparable service, taking into account the original Order. ViewMonaco is not required to preserve a specific website design, technical feature, page structure, widget, ranking order or advertising format indefinitely.15. Suspension and termination
ViewMonaco may suspend or terminate a service, in whole or in part, where:- the Client fails to pay amounts due;
- the Client provides false, misleading, unlawful or incomplete information;
- Client Materials infringe third-party rights or applicable law;
- the Client uses the service for unlawful, deceptive, harmful or reputationally damaging purposes;
- the Client breaches these terms or the relevant Order;
- suspension is required for technical, legal, security or compliance reasons.
16. Cancellation and refunds
Unless otherwise stated in the relevant Order, payments for business services are non-refundable once the service has been activated, published, scheduled, produced or otherwise started. If the Client cancels a service before activation and before ViewMonaco has incurred production, setup, design, editorial, advertising or third-party costs, ViewMonaco may, at its discretion, offer a refund, partial refund, credit or alternative service. No refund is due where cancellation is caused by the Client’s breach, missing materials, late approval, change of strategy, change of ownership, event cancellation, lack of expected commercial results or third-party platform limitations.17. Third-party platforms and services
Some services may depend on third-party platforms, tools or providers, including payment processors, hosting providers, email platforms, analytics tools, social networks, search engines, map services, ticketing tools or advertising networks. ViewMonaco is not responsible for interruptions, policy changes, account restrictions, algorithm changes, technical failures, delays, data limitations or service changes caused by third-party platforms. Where third-party rules apply, the Client must comply with them.18. Intellectual property
ViewMonaco, its website structure, design elements, editorial formats, texts created by ViewMonaco, graphics, layouts, brand elements, databases, software configurations, processes and know-how remain the property of ViewMonaco or its licensors. Unless otherwise agreed in writing, the Client does not acquire ownership of ViewMonaco materials, website pages, design formats, advertising templates, editorial structures or technical assets. The Client retains ownership of Client Materials, subject to the licence granted to ViewMonaco for the supply and promotion of the purchased services.19. Data protection
Personal data is processed according to the ViewMonaco Privacy Policy and applicable data protection rules. Where the Client provides personal data of employees, representatives, customers, guests, attendees, artists, suppliers or other third parties, the Client confirms that it has the necessary authority and legal basis to provide such data to ViewMonaco. The Client must not send unnecessary sensitive information or personal data that is not required for the provision of the service. For privacy information, please refer to the Privacy Policy.20. Confidentiality
Each party agrees to keep confidential any non-public commercial, technical, financial or strategic information received from the other party in connection with the service. Confidentiality does not apply to information that is publicly available, independently developed, already known, lawfully received from third parties or required to be disclosed by law, authority or court order.21. Limitation of liability
To the maximum extent permitted by applicable law, ViewMonaco shall not be liable for indirect, incidental, special, consequential or punitive damages, including loss of profit, loss of revenue, loss of business, loss of opportunity, loss of reputation, loss of data or loss of expected results. Unless otherwise required by mandatory law, ViewMonaco’s total liability for any claim connected with a service shall not exceed the amount actually paid by the Client for the specific service giving rise to the claim during the twelve months preceding the event. Nothing in these terms excludes or limits liability where such exclusion or limitation is not permitted by applicable law.22. Force majeure
ViewMonaco is not responsible for failure or delay in performance caused by events beyond its reasonable control, including technical failures, hosting outages, cyberattacks, internet disruptions, platform restrictions, strikes, acts of authorities, regulatory changes, natural events, war, terrorism, epidemics, energy interruptions or other force majeure events. In such cases, ViewMonaco may suspend, delay, adapt or reschedule the affected service where reasonably necessary.23. Communications
Communications relating to business services may be sent by email, payment platform notifications, electronic signature platforms, invoice systems, support tickets or other written channels agreed between the parties. The Client must ensure that the contact details provided to ViewMonaco remain accurate and monitored. Notices to ViewMonaco should be sent to info@viewmonaco.com, unless another address is specified in the relevant Order.24. Governing law and jurisdiction
Unless otherwise agreed in writing, these terms and any Order are governed by Italian law. Any dispute relating to these terms, the relevant Order or the services supplied by ViewMonaco shall be submitted to the exclusive jurisdiction of the competent courts of Milan, Italy, without prejudice to any mandatory jurisdiction rules that may apply.25. Specific approval of selected clauses
Where required by applicable law, by accepting the Order, completing payment, signing the proposal or confirming the service in writing, the Client specifically approves the following clauses:- 5. Orders and acceptance;
- 7. Prices, invoices and payments;
- 9. Activation and delivery of services;
- 11. Editorial control and approval rights;
- 12. No guarantee of commercial results;
- 13. Duration, renewal and expiry;
- 14. Changes to services and platform;
- 15. Suspension and termination;
- 16. Cancellation and refunds;
- 17. Third-party platforms and services;
- 21. Limitation of liability;
- 22. Force majeure;
- 24. Governing law and jurisdiction.
26. Changes to these terms
ViewMonaco may update these terms from time to time. The version applicable to a service is the version available or referred to at the time the Client accepts the relevant Order, unless a later version is expressly accepted by the Client. Material changes to active recurring services may be communicated to the Client by email, invoice notice, account notice or other written communication.27. Contact
For questions about ViewMonaco business services, orders, invoices or commercial partnerships, please contact:- General enquiries: info@viewmonaco.com
- Business services and paid orders: business@viewmonaco.com
- Events: events@viewmonaco.com
- Editorial: editorial@viewmonaco.com
- Website support: website@viewmonaco.com
- Legal: legal@viewmonaco.com